All shipments arrives within 3-4 working days. Our Shipping department works with Greyhound and Purolator - As Transportation to Ship anywhere in Canada. Outside of Canada we use a different method of transportation.

After placing an order by phone it takes us at Northwest Shelters a week to ship your item. We carry lots of Wall Tents in-Stock so we are ready for big or small orders. If you need a custom Wall Tent then the process will take longer to complete.

Once the order is placed an invoice is sent through email. Soon after your product is shipped. The shipping information is collected and provided to you (Tracking Numbers # ) weight and time of delivery. All Shipment is sent by Collect. This means that you will have to pay for the shipping cost once the items are delivered. If you have any more question or concerns call us or email us. We will get back to you within 24hrs.